Responsible Gaming
at 67c77

At 67c77, responsible gaming is not an afterthought — it is a core part of how we operate. We believe that gambling, when approached with clear limits and honest self-awareness, can be an entertaining and enjoyable pastime. Our goal is to ensure that every player on the 67c77 platform, from Dhaka to Chittagong and Sylhet to Cox's Bazar, has the tools and information they need to keep it that way.

We take a proactive approach to player welfare. This means building responsible gaming controls directly into the platform rather than making them hard to find, training our support team to identify and respond to signs of distress, and maintaining a strict 18+ age policy with real identity verification processes to back it up.

Gambling involves risk. The house always holds a mathematical edge over the player in the long run — this is a fundamental truth about casino games and sports betting alike, and 67c77 will never obscure it. Our responsible gaming programme exists to help players make informed decisions with that reality clearly in view.

67c77 operates a strict minimum age policy: players must be 18 years of age or older to register an account, make a deposit, or participate in any real-money game or sports betting market on the platform. This policy applies to all players accessing 67c77 from Bangladesh and is non-negotiable.

Age verification is conducted as part of our standard Know Your Customer (KYC) process. Players will be required to submit a government-issued identity document — such as a national ID card or passport — before their first withdrawal is processed. In cases where our systems flag a potential age or identity concern, we may request verification at an earlier stage of the account lifecycle, including at registration.

What Happens if an Underage Player Is Identified?

If 67c77 has reasonable grounds to believe that a player is under the age of 18, the account will be suspended immediately pending investigation. Any winnings accumulated during the period of underage play will be forfeited. Deposits made during that period will be returned to the original payment method — bKash, Nagad, Rocket, Upay or bank account — subject to verification of ownership.

67c77 takes underage gambling extremely seriously. Any attempt to circumvent our age verification processes — including the use of another person's identity documents — is a violation of our Terms & Conditions and may be reported to the relevant authorities.

One of the most effective ways to keep gambling within a healthy budget is to set hard limits on the amount of money you deposit into your 67c77 account over a given time period. 67c77 provides deposit limit controls that you can configure directly from your account settings at any time.

Available Limit Periods

• Daily deposit limit: Caps the total amount you can deposit within any rolling 24-hour period.
• Weekly deposit limit: Caps the total amount you can deposit within any rolling 7-day period.
• Monthly deposit limit: Caps the total amount you can deposit within any rolling 30-day calendar period.

Limits are denominated in Bangladeshi Taka (৳) and apply across all payment methods — whether you deposit via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank or any other supported channel.

How Limit Changes Work

Reducing a limit takes effect immediately. If you lower your daily deposit limit from ৳10,000 to ৳5,000, the new lower limit applies from the moment you confirm the change.

Increasing a limit is subject to a mandatory 24-hour cooling-off period. This delay is intentional — it gives you time to reflect on whether the increase is genuinely warranted or whether it is being driven by a desire to chase losses. If you change your mind during the cooling-off window, you can cancel the pending increase at any time.

Time can pass quickly when you are absorbed in a live cricket betting market or a slot session. 67c77's session time controls are designed to help you stay aware of how long you have been playing and to give you a natural prompt to step away when the time is right.

Session Time Limits

You can set a maximum session duration — for example, 1 hour or 2 hours — after which 67c77 will either display a prominent on-screen warning or automatically log you out of your account, depending on your preference settings. A session limit reset requires a brief cooling-off period before a new session can begin, preventing players from simply resetting the timer and continuing immediately.

Reality Check Notifications

Reality check pop-ups appear at intervals you choose — every 30, 60 or 90 minutes — while you are actively logged in and playing. Each notification displays:

• The total time elapsed in your current session
• Your net wagering result for the session (total deposited minus total withdrawn during the session)
• A prompt to continue playing, take a break, or review your responsible gaming settings

Reality checks cannot be dismissed without actively acknowledging them, ensuring that the information actually reaches you rather than being minimised reflexively.

Time-Out Feature

A time-out is a short-term account suspension that is lighter than a full self-exclusion. You can activate a time-out of 24 hours, 48 hours or 7 days from your account settings. During a time-out, your account is locked for play and deposits, but you can still log in to check your balance, review your transaction history or contact customer support. Any pending withdrawals initiated before the time-out will continue to be processed normally.

Self-exclusion is the strongest account control tool that 67c77 offers. When you self-exclude, your account is completely locked for the duration of the exclusion period — you cannot log in, make a deposit, place a bet or access any real-money game. 67c77 will also immediately remove you from all marketing lists so that you will not receive promotional emails, SMS messages or push notifications during your exclusion.

Available Exclusion Periods

• 30 days — a one-month break for players who need a significant pause
• 3 months — a quarter-year exclusion for more serious concerns
• 6 months — a half-year exclusion recommended when gambling has begun to affect daily life
• 12 months — a full-year exclusion for players who recognise a persistent problem

How to Request Self-Exclusion

You can request self-exclusion in two ways. First, through your account settings under the Responsible Gaming panel — select the exclusion period and confirm. Second, by contacting 67c77 customer support directly at [email protected] and requesting an exclusion — our team will process your request promptly, and your account will be locked within one business day of the request being received.

During and After Self-Exclusion

During the exclusion period, your account balance remains intact and any pending withdrawals that were initiated before the exclusion took effect will be processed to your bKash, Nagad, Rocket or bank account in the normal manner. You cannot withdraw from your account during the exclusion period by logging in — to access your balance during exclusion, please contact support directly.

Once your chosen exclusion period has expired, your account will not automatically reactivate. You must contact 67c77 support to request reactivation and confirm that you wish to return to play. A mandatory 24-hour reflection period is applied before reactivation is processed, giving you a final opportunity to reconsider.

Problem gambling can affect anyone, regardless of income, background or experience with betting. It often develops gradually, and many people who are affected do not recognise the signs until the impact on their finances, relationships or mental health has become significant. The following self-assessment questions are designed to help you reflect on your own relationship with gambling honestly.

Ask yourself whether any of the following statements apply to you:

If you answered yes to two or more of these questions, it may be worth speaking to someone. This is not a clinical diagnosis — it is a starting point for honest self-reflection. Recognising that gambling has moved from recreation to a source of stress is the first and most important step toward addressing it.

If you are concerned about your own gambling behaviour or that of someone close to you, 67c77 encourages you to seek support. Our customer support team is available around the clock and is trained to handle responsible gaming conversations with care and confidentiality.

Contacting 67c77 Responsible Gaming Support

You can reach our responsible gaming team at [email protected]. When contacting us about a responsible gaming concern, please include your registered account email address so that we can locate your account quickly. All responsible gaming enquiries are treated as strictly confidential and are handled separately from general customer service interactions.

Our support team can help you with:

• Setting or adjusting deposit, loss or time limits on your account
• Activating a time-out or self-exclusion period
• Permanently closing your account
• Discussing your account activity and any concerns you have about your play patterns
• Providing information about external support organisations available in Bangladesh

Guidance for Friends and Family

If you are concerned about the gambling behaviour of a family member or friend in Bangladesh, the most important thing you can do is open an honest, non-judgmental conversation with them about your concerns. Avoid confrontational language and focus on specific behaviours and their impact rather than making broad character judgements. Encourage the person to use the self-assessment questions in Section 6 and to contact 67c77 support or a professional counsellor.

If the individual is a registered 67c77 player and you have reasonable grounds to believe they are a vulnerable person — for example, a minor or someone with a diagnosed gambling disorder — please contact us at [email protected] with the details you are able to provide. We will investigate and take appropriate action in accordance with our responsible gaming obligations.

If you share a computer, tablet or mobile device with minors, 67c77 strongly recommends taking steps to prevent underage individuals from accessing gambling websites. While 67c77's own age verification processes are designed to block underage registration, these controls are most effective as part of a layered approach that also includes device-level protection.

Steps You Can Take

• Do not save your login credentials in your browser or on your device's autofill system if minors have access to the device.
• Log out of your 67c77 account after every session, particularly on shared devices.
• Use parental control software on shared devices to block access to gambling websites. Many Android devices — the most commonly used platform among online users in Bangladesh — include built-in parental control features through Google Family Link.
• Internet service provider filters: Some Bangladeshi internet service providers offer opt-in content filtering services that can block gambling-related domains at the network level. Contact your ISP for details.
• Talk to your children about the risks of gambling and why it is only for adults aged 18 and above. Open family conversations about money, risk and advertising are among the most effective long-term protective factors against underage gambling.

If you discover that a minor has accessed or registered on the 67c77 platform using your account or their own, please contact us immediately at [email protected]. We will investigate, suspend the account in question and take all appropriate steps in accordance with our underage gambling prevention policy.